The Workings
Ivor’s blog on how work works.
The workings on substackThe Workings is Ivor’s weekly essay on how organizations actually run, written from the engine room – where shiny strategies go to die. Most business writing is composed in the boardroom and reads like it. This is the other view: messier, lower to the ground, and reported rather than imagined. The names are changed. Nothing else is.
#1
Documentation by Capitulation
Why it pays off to host the argument your team has been avoiding
#2
What flowcharts can’t do
How “strategic” process maps make consensus easy – but control impossible
#3
The one who clicks
Why enterprise software is almost never built for the actual user
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